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The Blind (Carbon Copy) Leading the Blind

John W Hayes
2 min readJan 24, 2019
Photo by Kirill Balobanov on Unsplash

I stumbled across something I hadn’t heard of in quite some time at a content marketing seminar I was running recently.

Over lunch, one of the delegates mentioned she was looking forward to the email marketing session in the afternoon. She told a fellow attendee that she had a small list that she hoped to grow, but wasn’t really sure how she should go about it.

My ears pricked up when I heard the advice she was given, which went something like this:

“If your list is small, I wouldn’t bother with an email marketing tool. Just use Outlook and email all of your clients using the Blind Carbon Copy (BCC) function”

I try not to contradict delegates at my seminars (I believe there is no such thing as a bad idea — although some ideas are better than others) — but on hearing the advice she was given, I had to jump in, shouting across the table, “I’m sorry; you are wrong.”

Outlook is not an email marketing tool, and to use it in such a manner is, quite frankly, dangerous.

Why Outlook Is Not a Suitable Replacement for Email Marketing Software

  1. No Unsubscribe Link: Bulk commercial email messages MUST include instructions for the subscriber to unsubscribe. Email marketing software includes a simple unsubscribe link and manages any…

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John W Hayes
John W Hayes

Written by John W Hayes

Marketing Strategist, Author of #BecomingTHEExpert, Content Marketing Trainer, and Cyclist. Check out my author profile: https://amzn.to/2OO5DR5

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